Privacy Policy

Sintrove ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, submit an enquiry, or communicate with us.

1. Who We Are

Sintrove is a digital solutions and software development agency operated by Sujata.

For privacy-related questions or requests, contact:
hello@sintrove.com

2. Information We Collect

When you submit an enquiry through our website, we may collect the information you choose to provide, including:

• Name
• Email address
• Phone number
• Company or business name
• Project name
• Project type
• Project budget
• Project description and requirements
• Any other information you voluntarily provide through the enquiry form

We may also automatically receive certain technical information when you visit the website, such as your IP address, browser and device information, operating system, pages requested, timestamps, referring information, and other technical or security information.

3. How We Use Your Information

We use personal information for legitimate business purposes, including:

• Responding to project enquiries
• Understanding your project requirements
• Contacting you regarding potential services
• Preparing proposals or quotations
• Communicating about projects
• Providing agreed services
• Maintaining necessary business records
• Maintaining and securing our website and systems
• Preventing misuse, fraud, or security incidents
• Complying with applicable legal obligations

We do not sell or rent your personal information.

4. Contact Form Data and Storage

Information submitted through the Sintrove contact form is transmitted through our website infrastructure and stored electronically so that Sintrove can review and respond to enquiries.

The stored information may include your name, email address, phone number, company or business name, project name, project type, project budget, and project description or requirements.

Our website is deployed using Vercel, and contact-form submissions are stored using Vercel's configured data-storage infrastructure.

We use this information for legitimate business purposes, primarily to review, respond to, and manage project enquiries.

5. Email

Our business email is provided through Zoho Mail. If you contact us by email, we may retain your email address, correspondence, attachments, and other information you voluntarily provide in order to respond to you, communicate about projects, and maintain appropriate business records.

6. WhatsApp and Social Media

You may also contact Sintrove through WhatsApp, Instagram, LinkedIn, or other third-party communication platforms.

Information provided through those platforms may be processed by the respective platform according to its own privacy policy and terms.

Sintrove uses information received through these channels for legitimate business purposes, including responding to enquiries and communicating with clients.

7. Cookies and Similar Technologies

The website may use cookies or similar technologies that are necessary for website functionality, security, or performance.

We will not claim to use analytics, advertising, or behavioural tracking technologies unless those technologies are actually implemented on the website.

If we introduce non-essential analytics or tracking technologies, we will update this Privacy Policy and provide any notices or consent mechanisms required by applicable law.

8. Third-Party Service Providers

We use third-party providers where reasonably necessary to operate Sintrove, including:

• Vercel — website hosting, deployment, and related infrastructure
• Vercel data-storage infrastructure for contact-form submissions
• Zoho Mail — business email
• Domain and DNS providers
• Other technical or communication services that may be introduced as the business develops

These providers may process information as necessary to provide their respective services and in accordance with their applicable terms and policies.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

• Respond to enquiries
• Manage potential or existing client relationships
• Provide services
• Maintain business records
• Resolve disputes
• Comply with legal obligations
• Protect our legitimate business interests

When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal requirements.

10. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

11. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

• Request information about personal data we process
• Request correction of inaccurate information
• Request deletion where applicable
• Withdraw consent where processing is based on consent
• Raise a grievance concerning the handling of your personal information

To make a privacy-related request, contact:

hello@sintrove.com

We may take reasonable steps to verify your identity before processing certain requests.

India's data protection framework includes the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025. We will update our privacy practices as applicable legal requirements come into effect and develop.

12. Children's Privacy

Our website is primarily intended for businesses, professionals, and adults. We do not knowingly solicit personal information from children through our website.

If you believe a child has provided personal information to Sintrove, please contacthello@sintrove.com.

13. International Processing

Some technology and service providers used by Sintrove may process information using infrastructure located outside India.

Where applicable, we will handle such processing in accordance with applicable law.

14. Changes to This Policy

We may update this Privacy Policy when our website, services, technology, data practices, or applicable legal requirements change.

The updated version will be published on this page with a revised Last Updated date.

15. Contact

Sintrove
Email:hello@sintrove.com